Privacy and policy:

Last Updated: September 2025

Welcome to BellaBelles! Your privacy matters to us, and we’re committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit and shop at www.bellabelles.shop.

By using our website, you agree to the collection and use of information in accordance with this policy.

────────────────────────────

1. Who We Are

  • Business Name: BellaBelles
    Website: www.bellabelles.shop
  • Service Area: Currently operating in Egypt with plans to expand worldwide
  • What We Do: We design and sell beautiful accessories for girls of all ages

For any privacy-related questions or concerns, please visit our Contact Page.

2. Information We Collect

Personal Information

When you place an order or interact with our website, we collect:

  • Full Name
  • Phone Number
  • Email Address
  • Shipping Address
  • Order History and Preferences

How We Collect Your Information

We collect your personal data through:

  • Checkout Process: When you purchase our products
  • Contact Forms: When you reach out to us with questions or concerns
  • Account Creation: If you choose to create an account with us
  • Customer Support: When you communicate with our team

Information We Don’t Collect

  • Payment Card Details: We do not store your credit or debit card information. 

3. How We Use Your Information

We use your personal data for the following purposes:

Order Fulfillment

  • Processing and delivering your orders
  • Sending order confirmations and shipping updates
  • Managing returns and exchanges

Customer Support

  • Responding to your inquiries and concerns
  • Resolving issues with orders or products
  • Providing personalized assistance

Service Improvement

  • Understanding customer preferences and shopping behavior
  • Improving our product offerings and website experience
  • Conducting internal analytics to enhance our services

Marketing Communications (With Your Consent)

  • Sending promotional emails about new collections and special offers
  • Sharing newsletters with style tips and exclusive deals
  • You can opt out at any time by clicking the unsubscribe link in any email or contacting us directly

4. Legal Basis for Processing Your Data

We process your personal information based on:

  • Contract Performance: To fulfill orders and provide services you’ve requested
  • Consent: For marketing communications (which you can withdraw anytime)
  • Legitimate Interests: To improve our services, prevent fraud, and ensure security
  • Legal Obligations: To comply with tax, accounting, and other legal requirements

5. How We Share Your Information

We respect your privacy and only share your data when necessary:

Third-Party Service Providers

  • Shipping Couriers: We share your name, phone number, and address with delivery partners to fulfill your orders
  • Meta (Facebook & Instagram): We share limited data for advertising purposes to show you relevant products and reach similar customers
  • Payment Processors: Once activated, Stripe will handle payment transactions securely

What We Don’t Do

    • We never sell your personal information to third parties
    • We never share your data with unauthorized parties
    • We only work with trusted partners who comply with data protection standards

6. Data Security

Your security is our priority. We implement industry-standard measures to protect your information:

  • Secure Hosting: Our website is hosted on secure servers with encryption
  • Access Controls: Only authorized personnel can access customer data
  • Regular Updates: We keep our systems updated to prevent vulnerabilities
  • Payment Security: When enabled, all payments will be processed through Stripe, which uses bank-level encryption and is PCI-DSS compliant

Data Breach Protocol

In the unlikely event of a data breach, we will:

  • Notify affected customers within 72 hours
  • Take immediate action to secure systems
  • Provide guidance on protective measures you can take

7. Your Privacy Rights

You have full control over your personal information. You can:

Access Your Data

Request a copy of all personal information we hold about you

Correct Your Data

Update any inaccurate or incomplete information

Delete Your Data

Request deletion of your personal information (subject to legal retention requirements)

Opt Out of Marketing

Unsubscribe from promotional emails at any time via the unsubscribe link or by contacting us

Object to Processing

Object to how we use your data for specific purposes

Data Portability

Request your data in a portable format to transfer to another service

To exercise any of these rights, please contact us through our Contact Page. We will respond to your request ASAP.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:

We value your trust and are committed to protecting your privacy every step of the way.

Contact us