Privacy and policy:

Last Updated: 26-Feb-2025

Welcome to Bellabelles!
Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website www.bellabelles.shop

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1. General Information

  • Business Name: Bellabelles

  • Website URL: www.bellabelles.shop

  • Service Area: Initially, we operate in Egypt but plan to expand worldwide.

2. Data Collection

We collect the following personal information from customers:

  • Name

  • Phone Number

  • Email Address

  • Shipping Address

How We Collect Data:

  • Through the checkout process when you place an order.

Age Restrictions:

  • We craft accessories for both children and adults, so we do not have strict age restrictions.

3. Data Usage

We use the collected data for:

  • Order Processing (ensuring smooth order fulfillment and delivery)

  • Customer Support (helping with inquiries, issues, and returns)

  • Analytics (understanding customer preferences and improving our services)

Marketing & Communication:

  • We may send promotional emails and newsletters, but customers always have the option to opt-out at any time.

Sharing of Data:

  • We may share customer data with Meta (Facebook & Instagram Ads) for advertising and shipping providers for order fulfillment.

4. Data Protection & Security

  • Our hosting provider secures customer data to prevent unauthorized access.

  • We do not share customer data with unauthorized third parties.

  • Online payment gateways are not yet activated. However, once enabled, payments will be secured by Stripe, a globally trusted provider.

Data Retention Period:

  • Marketing & Sales Data: 1–2 years (customer behavior, purchase history)

  • Customer Support Data: 2–3 years (support tickets, chat logs, emails)

  • Financial Records: 5–7 years (invoices, receipts, transaction data)

  • Meta Pixel Data: Retained for up to 2 years following Meta’s default policy.

5. Cookies & Tracking Technologies

  • We use Meta Pixel for analytics, advertising, and remembering user preferences.

  • These tools help us track user activity and improve the shopping experience.

6. User Rights & Choices

Customers have the right to:

  • Request access, correction, or deletion of their personal data.

  • Opt out of marketing emails at any time.

  • Contact us for privacy concerns through our Contact Page, which includes our phone number, email, and social media links.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be communicated via email to our customers. We encourage you to review this policy periodically to stay informed.

If you have any questions, feel free to contact us through our Contact Page at www.bellabelles.shop.

Thank you for trusting Bellabelles!

Contact us